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Classroom Issues

October 25, 2001
Version 1.0
Author/First draft: Melissa Mills

  1. Background

  2. Issues
  3. Equipment Support, User Training and Support
  4. Recommendations
  5. Appendices


This is a discussion paper and is not a final proposal or pilot. Please feel free to offer feedback on this topic.

Background

The classroom is the traditional arena for faculty-student interaction. The adoption and integration of technology as a teaching and learning tool changes the focal point for interaction by extending the arena of faculty-student interchange (via Web-based exercises, materials and discussion groups) beyond the classroom. At the same time, the appropriate integration of technology-based tools has long been bringing an added richness to the classroom hours. As faculty change how they approach the instructional process, the configuration of our classrooms must change to support their activities. From the standard availability of Internet and data-video projection to the availability of discipline-focused interactive computer classrooms, the form of our classrooms must be responsive to the changing functions faculty require.
At Duke, the adoption of technology has differed from one school to another - some using a "top-down" approach, and others using a "build it and they will come" approach. In this later case, we have seen the adoption of technology following a classic S-curve, whereby the pioneering experience of a few faculty members translates into an increasing rate of adoption by other faculty members. The rate of adoption has a positive correlation with the ease of use and stability of the technology, and also appears to reflect an element of peer pressure.
Classroom time remains a premium. The focus is students' learning. As technological capabilities are added to the classroom, it is essential that this focus not change. Drawing on faculty feedback and our experience, we posit a general set of principles to support faculty's focus on student learning. Classroom technology should be:

  • User-friendly

  • Predictable

  • High-quality

  • Well-supported

  • Responsive to changes in faculty instructional needs

These principles lead to a set of operational issues and needs involving planning, physical infrastructure, equipment support, and user training and support.
At present, each school is addressing these issues at one level or another, but there is no central coordination. As demand for the use of technology in the classroom continues to expand, both in terms of volume and in terms of capabilities, it is likely we would all benefit from development of a university-wide approaches to support implementation of these principles.

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