Diversity & Equity


Diversity Educational Resources

Books | Videos | Periodicals | Websites | Conferences


Diversity Books

 Axtell, Roger E. Do's and Taboos Around the World for Women in Business. New York: John Wiley & Sons, Inc., 1997.

 Publisher’s Comments

This invaluable resource features tips on everything from traveling safely and wardrobe to helpful advice on balancing an international career with family life. Draws on the experiences of more than 100 men and women who have succeeded in international business and addresses a wide range of do's and taboos faced by women working or living abroad: from body language to health concerns to dating and sex. Offers country by country listing of the rules for proper dress, speech, table manners, etc., and resources listing the best schools, courses, and language training, advice on finding mentors, and more.

Axtell, Roger E., The Do's and Taboos of Body Language Around the World. New York: John Wiley & Sons, Inc., 1997.

Publisher’s Comments

Never use your thumb to hitch-hike in Nigeria; it could be hazardous to your health. And under no circumstances should you indicate "OK" to a German using your thumb and forefinger to form a circle--that would be rude. This revised and expanded edition of Gestures covers body language from head to toe, from greetings, beckonings, and farewells, to terms of endearment and insults. Covering everything from the intricacies of Japanese bowing to the best way to signal a waiter in southern Europe, this book is vital for any international traveler.

Blank, Renee and Sandra Slipp. Voices of Diversity: Real People Talk About Problems and Solutions in a Workplace Where Everyone Is Not Alike. New York: Amacom, 1994.

Publisher’s Comments

In today's highly diverse workplace, you are constantly required to work productively with "different" people. And understanding where others are "coming from" is the key to harmonious interaction. Voices of Diversity gives you a unique, how-to-approach to working within the diverse workplace by letting its members tell you (in their own words) how they feel about their relationships on the job. Armed with these insights, you'll know what to say (and not say) in a tense situation, discern why someone may behave in a way that seems strange, reduce conflict between staff members, understand and correct your own misperceptions, and fully utilize the strengths of everyone in your work group. Voices of Diversity covers an extraordinary range of people (we're all represented in this book): African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, younger and older workers, women - even the often overlooked white males!

Carr-Ruffino, Norma. Managing Diversity, People Skills for a Multicultural Workplace, Thomson Executive Press, 1996.

Publisher’s Comments

Managing Diversity provides an inside look at meeting the challenges of cultural diversity in the workplace and profiting from its opportunities. Ideal for any manager or future manager, from the newest team leader to the accomplished head of the organization, this book will help you develop the people skills necessary to succeed in today's ever changing, diverse work environment. You'll find the background you need to make informed choices. You'll also find processes for shifting viewpoints and integrating new success skills into your daily interactions. Author Norma Carr-Ruffino provides in-depth insights and self-awareness exercises you need to raise awareness of cultural viewpoints and stereotypes by understanding the typical values, habit patterns, and concerns of each major cultural group; build productive relationships among team members, co-workers, customers, suppliers, and other business and personal contacts; learn strategies to overcome barriers and enhance opportunities for members of each group to contribute to organizational excellence; channel diverse talents, viewpoints, and experiences toward building synergy, enhancing creativity, and developing innovative approaches and products; function effectively in multicultural marketplaces in the U.S. and throughout the world; and provide a work environment where all types of individuals can thrive and grow. Select Managing Diversity today and equip yourself with the multicultural skills that will provide the basis for building productive work relationships with all types of people.

Gardenswartz, Lee and Anita Rowe. Managing Diversity: A Complete Desk Reference and Planning Guide. San Diego: Business One Irvin/Pfeiffer and Company, Homewood, 1993.

 Publisher’s Comments

In today's work force where change is the only constant and a growing number of cultures have become demanding influences business leaders must be able to harness the resources of such human diversity. Workers from different racial and ethnic backgrounds, along with the fierce competition that businesses now face, make cultural diversity a critical issue and an undeniable resource. By the turn of the century, 70 percent of new entrants to the work force will be women and minorities, and only 30 percent will be white, American-born males. Lee Gardenswartz and Anita Rowe give you a guide to dealing with the unprecedented challenges of being a part of a culturally expanding work force. The authors show you how to improve the level of efficiency in your organization through effective cross-cultural communication. Managing Diversity shows how to conduct a diversity audit in your organization to design the most effective program for your needs, create a corporate culture that embraces diversity to maximize the potential of your work force, build cohesive multicultural work teams, design interesting meetings that work for everyone, and hire, train, and promote a diverse work force. You'll also find worksheets, activities, and charts to help you implement the ideas presented. These aids follow each significant issue and give you an idea where you stand now and how to improve. Managing Diversity helps you see why understanding the vast array of values and backgrounds in the work force is crucial and gives you the information, tools, and techniques necessary to bring the experience of those backgrounds to the job. You'll find everything you need to convey the power of a rapidly changing work force to your organization.

Guinier, Lani and Torres, Gerald. The Miner's Canary:  Enlisting Race, Resisting Power, Transforming Democracy. Harvard University Press, 2002.

Publisher’s Comments

Like the canaries that alerted miners to a poisonous atmosphere, issues of race point to underlying problems in society that ultimately affect everyone, not just minorities. Addressing these issues is essential. Ignoring racial differences--race blindness--has failed. Focusing on individual achievement has diverted us from tackling pervasive inequalities. Now, in a powerful and challenging book, Lani Guinier and Gerald Torres propose a radical new way to confront race in the twenty-first century.

Harris, Philip R. and Robert T. Moran. Managing Cultural Differences: Leadership Strategies for a New World of Business. Elsevier Science and Technology, Edition Number 5: 2000.
 
Publisher’s Comments

It clearly shows how to develop the cross-cultural expertise essential to succeed in a world of rapid and profound economic, political, and cultural changes. While retaining the wisdom of the previous editions, this new edition provides leading-edge insights into work culture and globalization. In addition to a new chapter on 'Women in Global Business', this fifth edition describes effective cross-cultural strategies and policies that will help you:

*capitalize on expanding international markets
* improve cross-cultural business communication
* master the subtle important art of business protocol
* create a successful multicultural management program

Easy-to-read mini case histories, illustrations, exhibits, and country profiles supply guidelines to improve leadership skills for globalization, communications, negotiations and strategic alliances, cultural changes, cultural synergy, and diversity in the workplace.

”Managing Cultural Differences” continues to be the premier source of information on the dynamics of culture and business. Professors and trainers will benefit from the reorganized companion Instructor's Guide.

Hu-DeHart, Evelyn (edited by). Across the Pacific: Asian American and Globalization, Temple University Press, 2000. 

Publisher’s Comments

If Asian Americans are to assume the role of bridge builders across the Pacific, what are the opportunities, the risks, the promises, and the perils? The answer to this question comes in eight essays in which contributors to Across the Pacific address issues of contemporary growth and diversification of Asian America in relation to the increasingly global economy. This book explores, in descriptive and critical ways, how transnational relationships and interactions in Asian American communities are manifested, exemplified, and articulated within the international context of the Pacific Rim.

 Institute of Medicine of National Academics, Unequal Treatment: Confronting Racial and Ethnic Disparities in Healthcare. The national Academies Press, 2002.

Publisher’s Comments

This congressionally commissioned report by the Institute of Medicine assesses racial and ethnic differences in healthcare not otherwise attributable to known factors such as access to care, evaluates potential sources of such differences, and provides recommendations regarding proper interventions. The report recommends equalizing access to high-quality insurance plans, strengthening doctor-patient relationships over time, increasing the number of minorities represented in the health professions, enforcing civil rights laws, and creating more interpretation services.

Lebo, Fern, Mastering the Diversity Challenge: Easy On-the-Job Applications for Measurable Results, Delray Beach: St. Lucie Press, 1996.

Publisher’s Comments

This easy-to-use guidebook goes beyond the basic requirements for mastering the diversity challenge. It not only provides practical, step-by-step guidelines and answers, but gives important reasons as to why managing diversity is good for overall business. Designed for quick and easy access to useful and practical checklists, tests, questionnaires, exercises, stories, experiential activities, and new ideas - this important book will help you make a difference.

Lepsinger, Richard and Antoinette D. Lucia. The Art and Science of 360 Feedback, San Francisco: Josey - Bass / Pfeiffer, 1997.

 Publisher’s Comments

“The Art and Science of 360 Feedback” is the first and only single volume guide to all the hows and whys of 360 feedback. It contains case studies and examples of major companies that have successfully implemented 360 feedback into their organizations. You'll learn the process for enlisting the support of and commitment to 360 feedback from others in your organization, a key ingredient for success that is often overlooked. Guidelines are also included for making the process smooth and painless for everyone involved.

Ryan, Kathleen D. and Daniel K. Oestreich, Driving Fear Out of the Workplace: How to Overcome the Invisible Barriers to Quality, Productivity and Innovation, San Francisco: Jose-Bass, Inc., 1991.
 
Publisher’s Comments

This widely-praised book shows managers and executives how to eliminate fear at the workplace, encourage quality employee performance, and increase corporate competitiveness. In it, you'll learn how fear prevents people from doing their best, how it operates in organizations, and how to build a high-trust workplace devoid of fear. A timely antidote to the insecurities of workers faced with the pervasive push toward leaner, meaner organizations.

Spector, Rachel E. Cultural Diversity in Health and Illness, Prentice Hall, Edition Number 6: 2003.
 
Publisher’s Comments

Written for all health care providers, this text promotes awareness of the dimensions and complexities involved in caring for people from culturally diverse backgrounds. The author through discussions of her own experiences shows how cultural heritage can affect delivery and acceptance of health care and how professionals, when interacting with their clients, need to be aware of these issues in order to deliver safe and professional care. Traditional and alternative health care beliefs and practices from Asian American, African American, Hispanic, and American Indian perspectives are represented.

Trompenaars, Fons and Charles Hampden-Turner, Riding the Waves of Culture: Understanding Diversity in Global Business. New York: McGraw Hill, 1998.
 
Publisher’s Comments

International management guru, Fons Trompenaar's best-selling Riding the Waves of Culture has become an essential guide for managers and trainers in multinational organizations, as well as anyone who conducts business overseas. This thoroughly revised, second edition, updated to include new case histories and fresh research findings, uses country-by-country graphs, examples, and other comparisons to clearly illustrate how different cultures respond to different management approaches; provides case histories to show how managers have successfully anticipated and mediated difficult and potentially costly dilemmas; and shows how managers can prepare their organizations for the process of internationalization through specific points of intervention.

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Diversity Videos

The following videos are available for loan from the Office for Institutional Equity. Please contact Jean Toomer, Program Coordinator 681-6435 or jean.toomer@duke.edu.

(At this time we do not have the capacity to lend videos to people who are not affiliated with Duke University.)

	Africans in America: America's Journey Through Slavery
	America in Black & White
	An Unlikely Friendship
	Beyond Black and White: Affirmative Action in America
	Black Issues in Higher Education: Race Relations in Higher Education
	Bridges to Diversity: Taking on the SAT
	Brown vs. Board of Education 1954-2004 - Conversations across generations - April 17, 2004, Hillside High School, Durham (Set of 2 videotapes)
	Kofi Annan: Center of the Storm
	Cross-Cultural Clips: "Communication"
	Cross-Cultural Clips: "Friends"
	Forgotten Fires
	In the Light of Reverence
	Intuitively Obvious
	Making Diversity News: Media Outreach Tips for the Academic Community
	Martin Luther King Day Ceremony - Duke Chapel 1998 (Tape 1 & 2)
	Rabbit in the Moon
	Recognizing North Carolina's Changing Faces
	Regret to Inform
	Scout's Honor
	Story of a People "Interracial Relations" Study Circles Excerpt
	Two Towns of Jasper
	Unintended Consequences? (The impact of desegregation on black educators in North Carolina)
	What Difference Does Difference Make: A Symposium at Duke University
	Unintended Consequences? (Black educators recount their experiences during North Carolina's turbulent transition to desegregated public schools in the 1960's and 70's.)
	Who Is My Neighbor? The Duke-Durham Neighborhood Partnership
	Why Can't We Talk About Race

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Periodicals

	Career Magazine - An interactive employment resource center offering resume submissions, recruiter directories, job openings, articles, legal briefs, interactive advice columns, relocation resources, the new sector of focus on diversity.
	Gender Journal - A quarterly professional/educational publication for businesses and individuals concerned with improving communication, understanding and employee productivity.
	HR Focus (212-903-8375) - A monthly newsletter designed to keep human resources professionals aware of human resources practices and developments. Each issue covers strategic topics and trends affecting all aspects of HR management
	Human Resource Executive (215-784-0910, ext. 409) - Edited for vice presidents and directors of human resources at corporations, non-profit institutions and government. This publication provides in-depth journalism about the function of human resources and the people who have an impact on the profession.
	Managing Diversity (800-542-7869) - A newsletter designed to educate managers and employees about the need to value diversity in the workplace.
	Next Step - A quarterly publication which addresses the diversity discussion in all areas of society including business, politics, education, sports, entertainment, etc.
	WD-Workforce Diversity (516-421-9438) - A career guidance magazine written for engineering and technical professionals. The articles educate readers about the diversified work force and advise them on how to relate successfully to co-workers with different racial, ethnic, cultural religious, gender, age and sexual preference experiences.
	What’s Ahead in Human Resources (312-464-0500) - A publication which presents the latest news including legal issues, innovative programs, labor statistics and more.
	Workforce - A magazine designed for human resources executives with current information regarding trends and developments in HR management.
	Workforce Diversity (312-464-0300) - A publication to help manage the changing demographics in the workforce. It includes reports on innovative diversity programs, surveys and other resources for use in developing or enhancing abilities in meeting the challenges of a global marketplace.

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