PATIENTS, VISITORS AND PARENTS

if you feel harassed… We want you to seek assistance and address the situation as soon as possible. The Office for Institutional Equity (OIE) implements and administers Duke’s harassment policy. If you are a patient, visitor or parent to our community, feel free to contact one of the resources below. If you are unsure of what to do or who to contact, you can always contact OIE for information and guidance. You can reach OIE at (919) 684-8222.

Patient and Visitor Relations http://www.access.duke.edu/pdf/PVRflyer.pdf Patient and Visitor Relations (PVR) provides a myriad of services to patients and visitors to Duke Hospital or Duke clinics. Services include follow-up to concerns expressed by patients or visitors, sign language interpreters and notary needs. PVR staff are available to assist patients, their family members and visitors. Disability Management System http://www.access.duke.edu/ The Disability Management System serves as a central clearinghouse on disability-related information at Duke University and Duke University Health System. Some of the services provided by DMS include: Accessibility Maps of the campus and health facilities highlighting accessible paths of travel, parking and entrances for individuals with disabilities Assistive Technologies & Equipment to accommodate individual needs Implementing the Duke Accommodations Procedures; these procedures provide clear instructions on how to initiate physical, psychological or learning disability-related requests for work or academic accommodations. The Office for Institutional Equity www.duke.edu/web/equity Under the auspices of the President, The Office for Institutional Equity (OIE) provides institutional leadership in sustaining a respectful and inclusive environment. Administrative responsibility for implementing the Duke University Harassment Policy rests with OIE. The office provides a range of services to employees, managers, senior leaders and students that ensure access to employment and educational opportunities, coordinates federal and state compliance efforts, and facilitates learning opportunities for the Duke community.