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VOLUNTEERING WITH REMEDY

HOW TO VOLUNTEER

If you are interested in volunteering with REMEDY, first email one of the coordinators or simply sign up on our Duke list serve at: https://lists.duke.edu/sympa/info/remedy-at

 

All volunteers at Duke Hospital must complete compliance and safety training.  Hospital staff and professional medical students will have received this training as part of their initial job or program orientation.  Undergraduates and other Hospital volunteers must attend an orientation session through the Volunteer Services Office Please call 919-681-6088 to sign up for a session.  These occur twice a month.

All volunteers must wear a proper Duke Medical Center identification badge whenever on Medical Center premises and follow volunteer sign in procedures as required by the Volunteer Services Office.  ID badges will be issued to non-medical volunteers through the Volunteer Services Office.
All volunteers should review Hospital policies regarding

  • Universal Precautions
  • Guidelines for the Handling and Disposal of Medical Wastes
  • Fire and Life Safety
  • Incident Reporting
  • Security Procedures
  • Privacy

On-line safety training is available at www.safety.duke.edu

Where and When

Volunteers meet as a group once a week at Duke North Hospital, currently every Monday evening at 7:30pm, to sort, pack and inventory the surplus we receive from various areas of the Medical Center.  Our target group size is about five people per session, which allows for a meeting time of about 1 hour.   Individuals may volunteer at other times if they cannot attend the Monday session.  We periodically may also meet some weekends at the warehouse where our supplies are stored in order to organize and distribute supplies to requesting projects.  Weekly email reminders will keep you informed about these dates and other REMEDY activities.

 

Directions to REMEDY sorting area:
Find the stairwell to the left of the main elevators in the lobby of Duke North Hospital.  Go down to the sub-basement (zero) level.  Turn right and follow signs to the "Materials Support" area until you come to the loading dock. The REMEDY sorting area is located to the left just before the doors to the loading dock, by the back entrance to Sterile Processing.

 

Packing and Inventory Procedures
1.    Before sorting or packing any materials, volunteers must don gloves, available in the collections area.
2.    Recovered items are sorted by type and placed in labeled sorting bins.  Unusable, damaged, or contaminated items are discarded.

  • Unprotected needles, blades or other sharps should be discarded in the red “sharps” disposal container located in the collections area.
  • Syringes and suture not in their sterile package must be discarded.
  • Unexpired medications, IV solutions and nutritional products are sorted into labeled bins, but should NOT be packed for overseas donation.
  • Highly specialized or technically complex items or supplies are generally not suitable for overseas donation.  Examples include cardiac catheterization cannulas, endoscopic or other specialized surgical devices, or devices that require specific machinery or equipment to operate.
  • All materials visibly soiled or contaminated with blood or other body fluids should be discarded in the red plastic “Biomedical Waste” containers.
  • Containers with liquids (e.g. scrub soaps, iodine, alcohol, etc.) should be inspected closely for leaks and discarded if any are found. Place these in plastic bags before packing.

·         Cardboard boxes available in the collections area are packed with items from the sorting bins.  Whenever possible, similar items should be placed together in the same box, rather than an assortment of unlike items.  Liquid containers should be placed in a plastic bag before being packed.

3.      The approximate number of each item in the box is recorded on a carbon copy inventory slip.

4.      The box is taped closed.  The white copy of the inventory slip and a legal disclaimer (see below) are taped to the outside of the box.

5.       Each packed box is stacked on a wooden loading pallet.  When the pallet is full it will be transported to the storage warehouse for later distribution.

·         Each box is affixed with the following legal disclaimer:
“This box contains surplus medical supplies recovered from patient care units of Duke University Medical Center. These materials are offered “as is”, and with no express or implied warranty of merchantability.  These medical supplies are not being sold.  They are a donation made within the charitable mission of Duke University Health System, Inc.  The recipient of these medical supplies accepts this donation understanding the nature and purpose of the donation.”
“The recipient of these medical supplies agrees that caution will be exercised when removing and handling the supplies in this box.  The recipient agrees to examine and inspect each item to determine its suitability for patient use and agrees that each item must be sterilized by the recipient before patient use.  Duke University Health System, Inc. makes no assurance or representation of the sterility of these medical supplies or their appropriateness for use in patient care.  The recipient accepts all responsibility and liability for use or handling of these medical supplies.  Duke University Health System, Inc. makes the donation of these medical supplies to the recipient in express reliance on the terms of this Disclaimer, and the recipient accepts this donation with the recipient’s agreement to the terms of this Disclaimer.”