1. Edit the institute feature
1. SFX Admin Center > KBManager > Institutes : Define Institutes by IP Range
   
2. Edit the FEEDBACK.pm target parser
1. UNIX login (e.g. sfxtst3) : tp (target parser directory) > cd FEEDBACK > cp FEEDBACK.pm CUSTOMFEEDBACK.pm
1. line 1:  package designation becomes 'package Parsers::TargetParser::FEEDBACK::CUSTOMFEEDBACK.pm;'
2. about line 48:  add a way to gather the institute value:
   # customize setting:  generate institute value
   $qry{inst}    = $ctx_obj->get('@req.institutes');
   
3. Edit the feedback.cgi script to parse any additional fields you will add to the web form (step 4 below)
   This script accepts values from the web form and sends them to designated email addresses
1. UNIX login (e.g. sfxtst3) : cgi > cd public
2. cp feedback.cgi feedback_custom.cgi around line 45:
• $msg .= "\n\n** Username **\n" . $p->param('username');
  $msg .= "\n\n** Useremail **\n" . $p->param('useremail');
  $msg .= "\n\n** Phone Number **\n" . $p->param('Phone_Number') if $p->param('Phone_Number');
  $msg .= "\n\n** User Affiliation **\n" . $p->param('Duke_Affiliation') if ;         Off campus but in the United States</b><br>
                <input type="RADIO" name="Location" value="Off campus, overseas"> <b>
              Off campus and overseas</b><br>
  ...
  <TMPL_INCLUDE footer.tmpl>
  
  
4. Add user parameters specific to each Institute
1. For each institute added in step 1 (above), add the following three institute parameters and values in the SFX Admin Center > KBManager > User Parameters
• $$INSTANCE
• $$LOCAL_SERVER
• $$YOUR_EMAIL_ADDRESS
2. e.g.
1. SFX Admin Center > KBManager > User Parameters
2. Add New Item
3. Target Services is LOCAL_FEEDBACK-getWebService
4. choose and Institute
5. Flag Name (e.g. $$YOUR_EMAIL_ADDRESS
6. Flag Value (e.g. frobnitz@foo.bar.edu)