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My Resumé
EXPERIENCE:
Duke University - OIT - Systems and Core Services, Durham , NC - (2003 - Present)
IT Analyst
- Manage central Windows 2000 active directory forest consisting of 4 domain controllers running services such as DNS, WINS, and Certificate Services
- Maintain 5 member servers running various software including Windows 2003, IIS, Citrix Metaframe, and ePolicy Orchestrator
- Consult with campus departments to advise on migration plans to join the forest as a delegated organizational unit
- Advise and implement minimal forest policies to maintain security and functionality, and provide documentation on the AD project website
- Create and troubleshoot Windows XP software images for OIT labs
- Investigating additional campus services such as managed anti-virus support, central distribution of Windows applications via group policy, and Windows patch management
UNC-CH - School of Journalism and Mass Communication, Chapel Hill , NC - (2000 - 2003)
Network Manager
- Manage active directory domain of 10 servers and 400 computers and printers
- Responsible for proper integration of multiple operating systems including Windows 2000 Active Directory, Windows XP, Linux, and Mac OS on all servers and workstations
- Monitor network security threats and take appropriate action, including firewall adjustments and installing software patches, to prevent machines from being compromised by hackers
- Build secure software images for lab computers using Symantec Ghost and Altiris Deployment Solution for multicast image transfer
- Provide software and hardware technical support for all faculty, staff, and students
- Analyze current and future network requirements and recommend appropriate purchases
- Research and evaluate emerging technologies for implementation into network infrastructure
- Migrated Windows NT network and services to Windows 2000 Active Directory
- Implemented internet and intranet web servers running Red Hat Linux and Apache
- Configured Symantec Antivirus servers for maintaining current virus definitions on all computers
- Designed management servers running Internet Information Server (IIS), Altiris Notification Server, HP Web JetAdmin, Veritas Backup Exec, and Big Brother
Computer Service Center, Inc., Burlington , NC - (1995 - 1999)
President and CEO
- Founded a corporation to design and implement multiple site-distributed customer networks (LAN and WAN) utilizing NetBEUI, TCP/IP, 802.2, 802.3, 802.11, IPX/SPX protocols running on platforms including Windows NT, Novell Netware, Windows 95/98, and LANtastic
- Designed, installed, and administered network hardware (switches, bridges, etc) from vendors such as Intel, Ascend (Lucent), 3Com, and DLink over T1, UTP, Coax, Fiber Optics, and ISDN
- Compiled accounting, billing, and expense data to ensure budget compliance
- Coordinated employee certification for Intel Network Implementation, Intel Platform Integration, and A+ certification
- Managed a staff of seven sales, technical, and administrative employees
- Obtained Value Added Reseller (VAR) status from IBM, Compaq, HP, Acer, and Gateway
- Earned Authorized Solution Provider (ASP) status from Intel as a result of meeting Intel certification requirements
Unicomp Computer Store, Jackson Hole , WY - (1994 - 1995)
Senior Network Service Specialist
- Designed, administered, and debugged LAN/WAN networks to solve customer networking issues
- Devised server solutions to solve existing company expansion limitations
- Assembled and serviced personal computers and peripherals
- Taught classes on software applications for consumers and provided training on custom applications for corporate clients
ComTech Computer Services, Graham , NC - (1992 - 1994)
Senior Service Technician
- Designed, installed, and administered Windows NT, Novell and LANtastic networks
- Installed and upgraded OS software including MS-DOS, OS/2, Windows, Windows NT
- Built and serviced personal computers and printers
TRAINING AND CERTIFICATION:
- A+ Certified Technician (CompTIA)
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